Google Rating
4.9
Based on 170 reviews
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Call now for a FREE QUOTE 1300 361 121

FAQs CCTV

FAQs CCTV

Frequently Asked Questions - CCTV

Aside from CCTV FAQs, we also detail Antennas &SECURITY FAQs as outlined below:

  • FAQs ANTENNAS
  • FAQs SECURITY

Do you have an Antennas, Security or CCTV related question you’d like answered? Please contact our friendly team on 1300 361 121 or email us at sales@australianantennas.com.au

Australian Antennas specializes in residential & commercial antenna installation across all suburbs of Melbourne.

  • Professional Advice on Antennas, & TV Connection Solutions;
  • • Expert Installation of Antennas for Residential & Commercial Premises;
  • Antennas for Single Storey & Double Storey Homes, Apartments, Units & Townhouses;
  • MATV Solutions, Points, Data, Electrical, Smart Homes & More;
Antennas & Home Solutions Experts
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Antenna Installation Experts
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Professional Melbourne Based Specialists
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10 Year Warranty on all Antenna Installations
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Urgent Work & Fast Lead Times Available
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All Antennas are Australian Made
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Australian Antennas is Melbourne’s #1 Antenna Installer

ANTENNA INSTALLATION IN MELBOURNE BY OUR LICENSED TECHNICIANS

Are you looking for an Antenna to be installed within a home or work premises?

The team at Australian Security & Antennas provides a professional antenna installation service in Melbourne. Our experienced technicians will ensure that you’ll get a clear TV signal in your home or commercial establishment. With our unmatched service for 35+ years, we are recognised as Australia’s leading experts in digital TV reception and antenna installation.

Aside from our expertise within Antenna Installation we also specialize in providing CCTV, Intercom Systems, Access Control, Alarms, Points, MATV, Data & Electrical Services. Interested in finding out how we can assist with your requirements?

MAKE AN INQUIRY

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Frequently Asked Questions

Call now for a FREE Quote 1300 361 121

  • Why do I need a CCTV System for my home?
    CCTV systems have been shown to be an effective deterrent to any potential criminal activity and in the event a crime is committed you will have recorded evidence that can be used in a police investigation. CCTV systems can also be used to keep an eye on elderly family members or young children to ensure their safety, household pets or your valued possessions.
  • How can a CCTV system help my business?
    As stated above the first benefit as a deterrent to criminal activity but additional benefits include product control, trespassing, theft, Work Cover evidence and reducing or even eliminating security patrol costs.
  • What is the difference between a Digital CCTV and an Analog CCTV system?
    Digital IP CCTV cameras provide a much higher image quality and also only require a single CAT6 data cable to be connected to the onsite NVR as they are POE (Power Over Ethernet) compatible. Digital CCTV systems also provide the ability to log in remotely via PC, tablet or smart phone. Analog CCTV systems require power to each camera location, the image quality is not as good and you can only access the recorded footage onsite.
  • Do you install wired or wireless CCTV systems?
    We install wired CCTV systems to ensure maximum reliability and performance. Wireless CCTV systems whilst easier to install are prone to drop out with weak Wi-Fi signal and the requirement for mains power at each camera location or batteries to be replaced/recharged at regular intervals.
  • Are the cameras weather/vandal proof?
    The cameras we install are IP67 weather proof and IK10 vandal proof with an operating environment from -30deg Celsius up to 60deg Celsius. This ensures all cameras we install are suitable for outdoor installation.
  • How long can I record footage before it is overwritten when the hard drive is full?
    The CCTV system storage is scalable meaning we can install a single hard drive with 1TB capacity right up to multiple hard drives with 8TB capacity each. Most installations are calculated to provide at least 1 month of recorded footage before the oldest footage is overwritten in 10 minute blocks.
  • How do I view the CCTV cameras remotely?
    Via a PC, tablet or smart phone with a free easy to use app. You will only require an internet connection to access remote viewing.
  • What do all the megapixels (MP) mean?
    Megapixels identify the camera capture quality. The higher the number the more detail is preserved giving you the ability to zoom in on recorded footage with less image quality loss. See below for easy reference
    1. 2MP = 1080P HD
    2. 4MP = 2 x 1080P HD resolution
      3. 8MP = 4K UHD
  • What types of cameras are available?
    Our supplier Dahua has a huge range of CCTV cameras perfect for all situations. Dome cameras, bullet cameras, panoramic cameras and pignose cameras are all available in both wide angle fixed and zoom lenses that will allow the technician to frame the area or zone being captured exactly as you require it.
  • Can additional cameras be added to the CCTV System in the future?
    Yes, our installations are designed to be modular allowing for maximum flexibility to add or remove cameras and even upgrade storage capacity if required.
  • I have large trees/bushes that sway in the wind and I don't want to fill my hard drive with recordings triggered by this motion, can you help?
    Yes! Our technicians can set 'dead zones' on each individual camera so the motion sensor is only activated by legitimate movements. We can also black out sections of the camera feed so neighbouring properties don't have any privacy concerns should a camera overlook another property or private zone.
  • How do I get the recorded footage off my NVR hard drive?
    Via a USB stick, USB external drive or even via the app you use to remotely view the cameras. If you need professional assistance to export the video our technicians can always visit and assist you onsite should the need arise.
  • What happens if there is a break in and the thieves steal the NVR and hard drive?
    The CCTV system includes the option to pay a small monthly or annual fee to have 1 month of footage automatically backed up to the cloud for this exact circumstance.
  • I really want to deter potential criminal activity but I don't have the budget right now for a CCTV system, what can I do?
    Our technicians can supply and install a range of CCTV 'dummy' cameras that look exactly like the real thing and even come with a blinking LED for authenticity. Your home can be protected for a fraction of the cost of a real CCTV system.

OUR ANTENNAS & TV SERVICES

ANTENNA INSTALLATION
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ANTENNA INSTALLATION
MATV
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MATV
TV POINTS
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TV POINTS
HANGING TVS
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HANGING TVS
DATA
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DATA
SECURITY
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SECURITY

Client Testimonials

Australian Antennas
Australian Antennas
4.9
Based on 170 reviews
I advised we had issues with losing channels on the odd occasion, a quick call and we had a tech onsite within 20m. That's quick service. Throughout the whole time the tech (Graeme) was onsite he explained what was happening to our current setup with our splitter and older antenna. Checked cables replaced old antenna, raised the pole to better coverage and we got a huge improvement in our TV reception. Great work done by Graeme. Very professional.
Nick Zandes
Nick Zandes
08:23 24 Apr 22
Excellent service from start to finish. Made an inquiry online for a new antenna installation, received a quote the next day, and appointment was booked for the following day. Gordon did an excellent job with the installation and sent a photo for our records. Great value and a locally made antenna. Highly recommended.
Stella Guettinger
Stella Guettinger
21:42 14 Apr 22
Anthony did a fantastic job mounting our new 55" LG to the wall. He provided all materials such as bracket and cables, and it looks amazing. He was prompt, polite and professional, all for a competitive price. Recommend highly
Tim OC
Tim OC
06:21 03 Mar 22
Quick response and on time arrival. Graeme gave a simple and clear explanation with what was needed to be done (replace the antenna) and then did the job without fuss at a competitive price. Very happy with the outcome and would highly recommend the service.
Alexander Cusin
Alexander Cusin
00:45 03 Mar 22
We had a TV reception issue and chose Australian Antennas almost at random but are very glad we did. They are very organised with constant contact on when they would arrive (early!). They diagnosed a problem very quickly and quoted a solution that not only fixed it on the spot, but was the most economical for me. They could have quite easily told me that I needed a new antenna and I wouldn't have known. It's refreshing to see a trustworthy business take care of their customers in such a way.
Peter Curnow
Peter Curnow
04:49 31 Jan 22
Wonderful service. Gordon was very efficient in installing my antenna and I have had no problems with viewing normal TV. Thank you.
Cindy Sarris
Cindy Sarris
00:01 12 Dec 21
The team at Australian Security and Antennas were fantastic. They completed a complicated intercom installation for us and right from the start they were great to deal with. Karen and Matt in the office were pleasant to talk to and answered my many questions. Kevin, Matt and Chris who did the installation were all professional, knowledgeable, courteous and friendly. The job itself was done exceptionally well and I am so pleased with the result. I cannot recommend this company highly enough, thank you!
Sam Sutton
Sam Sutton
02:04 14 Nov 21
The technician is very professional and competent.The job is done much better than expected.Happy to recommend the service.
Linfeng Wei
Linfeng Wei
12:12 02 Nov 21
Needed to get my internal aerial fixed (I'm in a rental and my pet chewed it 😞) Looked up website late on a Friday night. Rang on Saturday and technician came early Monday morning. Thankyou for being able to get this job done quickly and professionally!(My phone is connected to my son's account - unable to change the reviewer name)Kindest, Wendy O'Leary.
Super88brblazy
Super88brblazy
22:54 21 Sep 21
Straightforward interaction and a cheaper outcome than anticipated, thanks Anthony!
Superflip Bros
Superflip Bros
05:15 16 Sep 21
Having phoned Australian Antennas at 9am to have my antenna problem rectified, the technician arrived at 10am, replaced my broken antenna and finished by 10.30am. That’s excellent service, with a friendly and competent technician, and a discount too! Highly recommend.
Harley Dean
Harley Dean
00:47 15 Sep 21
Friendly knowledgeable and fixed the problem quickly. Also did some extra work as requested, happy to recommend.
George Sutherland
George Sutherland
07:30 11 Sep 21
Old fashioned customer service is what it’s all about.Booked, confirmed, installed & delivered within 24hours.Would definitely recommend.
Helen Svinos
Helen Svinos
06:48 10 Sep 21
From end to end the experience I had with Australian Antennas was excellent. No matter who I dealt with, the team was in tune with all that was happening, it gave me great confidence. They are friendly and helpful, they know their stuff, they considered all options and openly involved me in the process to ensure I got exactly what I wanted.
K-maree
K-maree
03:54 29 Aug 21
From the time it was booked I was updated , it was a very wet day and of course I expected it to be cancelled , however it dried up and the technician came and did an excellent job ! I would not hesitate to recommend them .. an excellent job .. thanks again
Norma Walker
Norma Walker
06:36 21 Jul 21
True professionals, came on time and provided great advise, did the job in next to no time. Very pleased and highly recommended.
Steven Tan
Steven Tan
04:09 16 Jul 21
I am very happy about the skill and professionalism of this group. The end result I have never experienced before; crystal clear reception.
Andrew Steele
Andrew Steele
04:16 03 Jul 21
Very impressed with the service Australian Antennas had provided. The technicians were very friendly, professional and efficient! Highly recommend!
Karina K
Karina K
06:21 21 May 21
I was truly impressed with Australian Antennas. The ease of booking and quality of communication and confirmation of appointments was impressive. The technician was prompt and carried out the job perfectly.
Evelyn Cronk
Evelyn Cronk
03:57 07 May 21
We had had another antenna service company and an electrician out to try to sort out our ongoing problem with poor reception - but neither of them did. Gordon from Australian Antenna’s came (on time), identified the problem straight away and immediately fixed it. We wasted too much time and money going elsewhere. Cannot recommend them more highly.
Liz Murphy
Liz Murphy
00:42 29 Apr 21
Kevin came out today and did a great job, very nice. They called 30mins out and came on time. Took time to check everything before quoting job. Prices are great. Not afraid to crawl under the house 🙃😄. Thanks Kevin.
James Goodall
James Goodall
05:15 23 Apr 21
The company was very professional in dealing with us. Booking was done instantly and named the service person that was coming. Reminded us of the booking the day before. Anthony who was the service man called to say he was coming in 15 mins. Checked our problem and recommended what was needed. He was very good and efficient with what he was doing. Very friendly and respectful. TV now works perfectly thanks to Anthony and Australian Antennas.I would recommend this company anytime.* * * * *
Naki Centenera
Naki Centenera
23:02 27 Mar 21
The company was very professional in dealing with us. Booking was done instantly and named the service person that was coming. Reminded us of the booking the day before. Anthony who was the service man called to say he was coming in 15 mins. Checked our problem and recommended what was needed. He was very good and efficient with what he was doing.I would recommend this company anytime.* * * * *
No Naki
No Naki
22:49 25 Mar 21
From the first contact with the Office to the installation technician the service was friendly but very professional. Questions were answered simply and accurately. The technical support was excellent, in fact a service that I call " old fashioned ", prompt clean and accurate.I highly recommend this company and they will be my and my family's "go to" for Antenna or Security installation.
David McNamara
David McNamara
06:32 25 Mar 21
Excellent job today with TV mounting and new TV point. After 3 previous quotes telling us how hard the job was Anthony quickly worked it out and completed the job neatly, professionally and without any fuss.Very happy to recommend. 😃
Linda Tan
Linda Tan
05:41 02 Mar 21
Australian Antennas are a most professional and genuinely caring company. Matt and Lynne were so helpful in answering my questions about my particular problem and time expected for my call out, nothing was too much of a problem with regard to my enquires.Stephen arrived as expected and spent 5 hours trying to sort out my antenna, cable etc problems. It was complex, my house is over 100 years old. He is a gem! Explained all my technological issues in clear speak and gave me a number of honest options. Stephen resolved all, particularly, my biggest problem no ABC TV ! A delightful, experienced young man with an empathetic and truly friendly nature. Also was so generous in not charging me fore many extra hours spent on my roof. Thank you so much Stephen. A pleasure to have met you. Australian Antenna's are lucky to have such a professional and lovely employee. Jill Thomas in Seddon
Jill Thomas
Jill Thomas
06:48 25 Feb 21
First spoke with Lyn who was extremely helpful. She arranged a time with me. On the day of installation of aerial point I received a call to advise a time that the installer was expected to arrive and then within the time frame advised Anthony arrived and was very helpful and professional in his communication and advice. I cannot fault the service I’ve received from Australian Antennas.
David Kite
David Kite
06:10 03 Feb 21
The entire process of obtaining a quote, and arranging for a technician was extremely easy. The staff were very responsive and arranged for a technician to attend our site within the same week.We had Anthony come out to install the Antenna, and he took great care in completing the installation, along with testing all the TV points. I'd highly recommend Australian Antennas.
Lalith Kumar
Lalith Kumar
02:45 13 Jan 21
Gordon & Stefan installed my new Antenna and wall outlets today and couldn't be happier. The service is professional and great quality. I will happily recommend Australian Antennas to everyone!
Lachlan Holland
Lachlan Holland
06:11 08 Jan 21
Christine and I are grateful to Graeme, and Australian Antennas for an most professional, friendly, efficient and reasonably priced service in replacing our old antenna. We consider your approach to solving our problem as SERVICE WITH A BIG SMILE. We will highly recommend your company to all our friends.Kind regards to the whole team.David
David Lajbcygier
David Lajbcygier
06:38 12 Dec 20
Absolute pleasure to do business with. Best price, 10yr warrenty, aussie made, on time. Receptionist was knowledgeable, installer was good bloke. Dont bother with other quotes. Get it done right straight away. Thanks Australian antennas.
Will Hearnden
Will Hearnden
08:33 11 Dec 20
Highly recommend Australian Security and Antennas.The service provided by Matt the technician when installing my security system was absolutely brilliant. Diligent, thorough and high quality, not to mention polite, courteous and patiently answered all my silly questions. He is knowledgeable in the products he installs and was extremely helpful when I had problems (user issues not system) and came out again to assist. Matt the owner also provided excellent customer service, making time for me when ever I called. This company actually cares about their customers!
Rose Munafo
Rose Munafo
07:14 10 Dec 20
Thanks to Gordon who came to fix our TV reception problem. He only need to take a look at the antenna and immediately know what the problem is. The problem was resolved within 10 minutes after he changed the parts. He is very professional and efficient.
Vicky Tam
Vicky Tam
04:58 29 Nov 20
Great Service and they came on public holiday plus response time and speed of installation was excellent. Would highly recommend them
Sebastian Jap
Sebastian Jap
04:31 04 Nov 20
I was very happy with the customer service I received! Graeme walked me through problem solving our antenna issue and got it working quickly. Thanks!
Katie Fletcher
Katie Fletcher
00:22 28 Oct 20
Gordon (tech) installed our antenna with little fuss. Antenna was Australian made which was important to me.
Brian Barnes
Brian Barnes
04:45 23 Sep 20
Very pleasant and professional tradesman who attended our house. Efficient and reliable service
Fiona Cameron
Fiona Cameron
03:45 12 Sep 20
On time prompt and professional very courteous a big thank you
Ludwig Zehetner
Ludwig Zehetner
00:51 12 Sep 20
Great advice and service, great value for money.
Laurie Alessio
Laurie Alessio
03:45 19 Jul 20
Australian Security and Antennas have provided excellent customer service. They are good value for money, providing prompt service, clear explanations and dependable delivery. Thanks Matt for organising everything.
Leslie Ng
Leslie Ng
08:19 24 May 20
I couldn't fault this business. On time, they did everything they said they would, good price and they use quality Australian made antennas. It was refreshing to deal with suchnice people and an efficient business.
Gary Rees
Gary Rees
23:40 06 May 20
Great experience dealing with Australian Antennas! Anthony was very helpful and fixed my issue in record time. He had also kindly replaced a few roof tiles while he was up installing the antenna of his own goodwill.Highly recommend this company!
Daryl Garcia
Daryl Garcia
23:15 22 Apr 20
On time, quick response, relocated aerial and improved signal strength for channels 2 and 10. Submitting a photo of the finished work was great. May consider including the bearing used for aerial orientation as part of the finished report/invoice.
Andrew Warren-Smith
Andrew Warren-Smith
05:17 09 Apr 20
Can't rate AS&A highly enough. Such a pleasure to deal with a service outfit that arrive on time, do the job well and don't charge the earth. Anthony was very knowledgeable, efficient and kept me informed during the process. Highly recommended.
David Wallace
David Wallace
07:03 18 Mar 20
Nicely done and very well fixed problem. Nice approach
Sue Fowler
Sue Fowler
22:54 15 Nov 20
very disappointed in just the booking service. My booking was not changed correctly when I called back to change it resulting in me wasting a day for a tech who was not to turn up!
Brendan Murray
Brendan Murray
04:12 10 Nov 21
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WHY CHOOSE AUSTRALIAN ANTENNAS?

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OPERATING SINCE 1986 - OVER 35 YEARS

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ANTENNA & TV RECEPTION SPECIALISTS

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FULLY LICENSED SECURITY EXPERTS

HOW CAN WE HELP?

Australian Security & Antennas are experts in the supply and installation of Antennas to homes and businesses throughout Melbourne. Whether you are looking for improved TV reception, Point Installation, Electrical, Smart Home Automation or More – we have over 35+ years of experience within the Antenna & Security industry and can assist.

Aside from our Antennas Division, we provide customized security solutions according to customer requirements and our technicians have experience with the setup of CCTV, Alarms, Intercom Systems & Access Control.

WHY CHOOSE AUSTRALIAN ANTENNAS FOR ANTENNA SERVICES?

  • Melbourne’s Top Rated Antenna Installation Specialists
  • Unrivalled 10 Year Warranty on all Antenna Installations
  • All Antennas are Australian Made Antennas – guarantee of quality &durability
  • Australian Antennas’ Technicians are licensed & registered under the Australian Government Endorsed Antenna Installer Scheme
  • $20 Million Public & Property Liability Insurance
  • Melbourne’s Leading Builders, Real Estate Agents & Body Corporates choose Australian Antennas